Welcome to www.veterinaryinstruments.ie
This Privacy Policy explains how Veterinary Instruments Ltd. (“we,” “our,” or “us”) collects, uses, and safeguards personal data collected from users (each, a “User”) of the website www.veterinaryinstruments.ie (the “Website”). By using this Website, you agree to the practices outlined in this Privacy Policy. This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws within the European Union.
1. Data Controller Information
The data controller responsible for processing personal data collected on this Website is:
Veterinary Instruments Ltd.
Address: Loughrask, ballyvaughan, Co. Clare
Email: sales@viltd.ie
Phone: 00353(0)657077023
2. Data We Collect
We may collect and process the following types of personal data:
a. Personal Data
We collect data that you provide directly, such as:
Name
Email address
Phone number
Billing address
Payment information
b. Usage Data
Automatically collected data may include:
IP address
Device information
Browser type
Pages visited on our Website and interaction data
c. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance user experience, which may involve collecting additional personal data. For more information, please review our Cookie Policy.
3. Legal Basis for Processing Data
Under GDPR, we process your personal data based on the following legal grounds:
Consent: When you subscribe to our newsletter or agree to marketing communications.
Contractual Necessity: To process your orders and provide the services you request.
Legal Obligation: For compliance with legal requirements (e.g., tax or accounting).
Legitimate Interests: For improving our Website, customer service, and operational efficiencies.
4. How We Use Your Data
We use your personal data for various purposes, including:
Processing and fulfilling orders
Providing customer service and support
Sending transactional emails related to your orders
Improving our Website and services based on usage analytics
Sending marketing communications if you have consented to receive them
We ensure that only the minimum data necessary for each purpose is processed and that all processing is lawful and proportionate.
5. Sharing Your Data
We may share your personal data with third parties only when necessary and when GDPR-compliant safeguards are in place:
Service Providers: Third-party service providers, such as payment processors and delivery companies, help us fulfill orders and run our Website.
Legal and Regulatory Requirements: We may disclose your data to comply with legal obligations, court orders, or legal processes.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the business transaction.
6. International Data Transfers
If we transfer your personal data outside of the European Economic Area (EEA), we ensure an adequate level of data protection by:
Only transferring data to countries with an EU-approved adequacy decision.
Entering into EU Standard Contractual Clauses with data recipients where required.
7. Your Rights as a Data Subject
Under GDPR, you have the following rights regarding your personal data:
Right of Access: Request a copy of your personal data that we hold.
Right to Rectification: Request corrections to inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): Request deletion of your data, subject to certain exceptions.
Right to Restriction of Processing: Request that we restrict the processing of your data in certain circumstances.
Right to Data Portability: Receive your data in a structured, commonly used format, and transfer it to another controller.
Right to Object: Object to our processing of your data where we rely on legitimate interests.
Right to Withdraw Consent: Withdraw consent at any time if we are processing your data based on consent.
To exercise these rights, please contact us at sales@viltd.ie. We will respond within one month, in compliance with GDPR requirements.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, data will be securely deleted or anonymized.
9. Security Measures
We employ appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of electronic storage is entirely secure.
10. Cookies and Tracking
Our Website uses cookies to improve user experience, analyze traffic, and enable certain functionalities. You may opt out of cookies through your browser settings or through the cookie management tool on our Website. For more information, please see our Cookie Policy.
11. Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the relevant data protection authority. In Ireland, you may contact:
Data Protection Commission
Website: https://www.dataprotection.ie
Phone: +353 57 868 4800
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our data practices or legal requirements. Updates will be posted on this page with an updated date at the top. We encourage you to review this Privacy Policy periodically.
13. Contact Us
For questions, requests, or further information about this Privacy Policy or our data practices, please contact:
Veterinary Instruments Ltd.
Email: sales@viltd.ie
Phone: 00353 65 7077023